Leaders and professionals of all levels.
Customer facing and sales staff with responsibility for developing effective relationships, influencing and handling difficult situations in an assertive, customer focused way.
Anyone requiring personal effectiveness training or personal productivity training.
This highly participative personal effectiveness training programme provides a valuable opportunity to step back, consider and further develop your personal effectiveness in five important areas:
- Time management.
- Relationship management.
- Communicating with and influencing others.
- Personal impact and use of your natural stylistic strengths.
- Positive thinking.
It provides practical performance improving techniques in respect of these areas.
An engaging, workshop-style program involving specialist input, self assessment, discussion, exploration and practice of techniques and their application.
Pro-actively managing your schedule.
Avoiding time traps and procrastination.
How to prioritise and focus on your most critical objectives.
Recognising the different behavioural styles of others and understanding how to most effectively establish rapport, communicate with and influence them.
Productively using your strengths and avoiding the negative implications of over-use.
Mapping the transactional nature of communication and using this information to control difficult interactions and establish an effective relationship.
Getting people on board and bought in to what you want to achieve.
Thinking positively, even under pressure, which translates into productive action.
To Book Or For More Information
Please call us at 6232 2722 or email.
Our Programmes Include
Engaging, interactive delivery style.
Comprehensive, high quality workbooks.
Content adjusted to meet your requirements.
Your company logo added to our materials.
Choice of experienced trainers.
We invoice per programme, not per pax.